FAQ

Opening a Martonecycling.eu Account

To open a Martonecycling.eu account, please click on My Account on the top right of the page, or sign up when you are ready to place and order. An account offers you a safe and easy way to order. It also allows you to receive emails about your order. You can also opt to receive martonecycling.com newsletters and website updates, such as new product and promotions.

Benefits of Registering

Having a Martonecycling.com account offers you an easier and faster way to place your orders. Customize your account preferences and the have the ability to save your billing and shipping information for faster checkout. Your account also allows you to access your order history. Your password ensures that you will only have access to the information to your account.

Forgot Your Password?

Please go to My Account and enter your email address and click "Forgot Password?"

Unsubscribe

If you would like to unsubscribe and not receive Martonecycling.com updates, please email us at info@martonecycling.com and we will be sure to take you off our mailing list

Checking Order Status

When shopping on Martonecycling.com, items added to your shopping cart will remain there until they are purchased, sold out or removed from your session. When you are ready to purchase, you can view your shipping bag and proceed to check out. If you are registered with Martonecycling.com your shipping and billing information is saved, which will facilitate a quicker checkout. You can track your order history in the My Account (link) section of the website. Please note that all orders require a one to two business day processing period. All orders are processed during the normal Martonecycling.com business hours of 9:00am - 5:00pm (EST) Monday through Friday and excluding holidays. Once your order has been submitted you will receive and email notification indicating receipt of your order. You will receive a subsequent email indicating your order has been shipped with the tracking information. Thank you for your understanding.

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